This is a dedicated page for status updates. Orders are delayed due to congestion at port, backlog of orders from the sales, peak period, limited warehouse staff and global supply chain issues. The major set back for us is the GLOBAL issue affecting all brands that import and export their products. Please check back regularly for further updates regarding your order. Please note that the below is information provided by our warehouse staff and shipping agents and are subject to change at anytime.
All orders that contain the Thickening Therapy range are currently in the PROCESSING stage and expected to ship from the warehouse on the 10th of January. Depending on where your order is in the que, will determine which date your order ships.
Heavenly Hydration - Shipping from the 10th January.
All other orders that have yet to be fulfilled are currently in the packing stage and expected to ship within 24-48hrs.
THIS STATUS PAGE IS FOR USA ORDERS ONLY.
For Australia order status updates: click here
For UK order status updates: click here